new ledger nano s has come without pre-installed firmware

Do you enjoy using ledger nano s?

  • Yes

    Votes: 0 0.0%
  • No

    Votes: 0 0.0%

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Status
Archived
Joined
Jan 2018
From
Greater London, UK
I purchased this from ledgerwallet.com from a france address
it doesn't have any form of customer support which i had not noticed when i bought from this website which i chose as it was offering the device at the cheapest price.
Well to use the ledger nano S it says I need to update the firmware
I am able to install and uninstall the applications, bitcoin. neo etc but there is no pre-installed firmware
Is this a manufacturing defect and if so what to do if the seller cant be contacted
Alternatively is there a way to install the ledger nano s firmware from scratch?
Thanks for the help
 

V4Vendetta

Moderator
Joined
Apr 2017
From
Texas
I purchased this from ledgerwallet.com from a france address
it doesn't have any form of customer support which i had not noticed when i bought from this website which i chose as it was offering the device at the cheapest price.
Well to use the ledger nano S it says I need to update the firmware
I am able to install and uninstall the applications, bitcoin. neo etc but there is no pre-installed firmware
Is this a manufacturing defect and if so what to do if the seller cant be contacted
Alternatively is there a way to install the ledger nano s firmware from scratch?
Thanks for the help
Here you go:
 
Status
Archived

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